Fios Home Internet Deals
JBL party speaker
I signed up with fios a couple months ago and I was promised a JBL speaker, Nintendo switch, and Verizon gift cards. My rewards should have been made available today 8/20/25, however only the switch has been redeemable. The gift cards still say “redeemable Aug 20th”. I received an email today stating that the speaker was…
Unable to Redeem Samsung $400 Home Internet Offer – Keep Getting Error
I’m trying to redeem my Samsung $400 Home Internet offer that can be used at Best Buy, but I keep getting the error: “There was an error when adding this offer to your account.” I’ve spoken with more than 30 agents and spent over 10 hours, but the issue remains unresolved. Some agents have submitted tickets and attempted…
Unable to redeem home internet giftcards
I became a member earlier this year, April/May. By signing up for the 1Gig internet plan, I was offered a $100 giftcard, a $200 giftcard, and a TV. I've received the TV just fine. I am unable to redeem the two giftcards via the verzion app. When selecting either the $100 or $200 giftcard redeem, I am taken to a constant…
How to Redeems my $250 Gift cards after switching to Fios
Dealing with Verizon Fios promotions has been one of the most frustrating consumer experiences I’ve ever had. On paper, their offers look enticing—gift cards, discounts, or streaming perks. In reality, actually getting those promotions is like pulling teeth. It starts to feel less like a promotional reward and more like a…
JBL PartyBox Failing to Redeem
Hi, every time I try to redeem the JBL PartyBox offer. It fails to redeem. Any reason why this is happening?
No Meta Quest 3s order number
I redeemed my Meta Quest 3s from a home offer Verizon offered and purchased expedited 2-day shipping but haven’t received any additional information. Since I’ve purchased 48 hour delivery and it’s been over 48 hours, will Verizon refund me the charge since this has already lapsed without any order number or update? Because…
Promotional Gift (JBL Speaker) Order Cancelled By Verizon
I purchased home internet and selected a JBL portable speaker as my gift. For delivery there was an option to pickup the speaker at my local Verizon store - that is what I selected. I received a confirmation email stating that it would be at the store on Thursday. I received a notification email on Wednesday stating that…
$400 Samsung Promotion at Best Buy - Home Offer
I recently signed up for Fios after years of being a cable customer and had a smooth installation about 2 weeks ago. While not a deciding factor in my switch, I was excited to use the $400 Samsung promotion at Best Buy to upgrade one of my older TV’s which was fed off a cable box and not compatible with current TV…
Unable to claim JBL Party Box On-The-Go Home Offer
Hello, I am having an issue claiming my "JBL Party Box On-The-Go, on us." reward. I click the link, which takes me to the accessory website, but when I add the party box to my card, I am still seeing a total of $349.99 The Nintendo Switch offer already processed and was delivered to my house. When I clicked on that link,…
Gift card redemption process
According to my receipts, I'm supposed to be getting 2 Fios Welcome gift cards - one for $200 and 1 for $100. Installation date was May 14th. I finally received the email link to request the $200 card, spent hours in chat and on the phone working through website errors and redeemed that. Never received the card, Never even…
Free Samsung TV arrived BROKEN
I used my free tv promo signing up for Fios internet and the TV that I received has a cracked screen. I have since seen multiple other people with this same issue. Verizon doesn’t want to take responsibility for it of course. Just wanted to put it out there to stay away from Verizon and I will be cutting my service with…
Free JBL Speaker
* I have not been able to claim my free speaker. It continues to say it is $349. I was able to claim the Nintendo Switch. Tried calling a couple of times and got disconnected. Chat no better. Was escalated then nothing.
Best Buy - Verizon Offer
The Verizon $400 for Samsung at Best Buy seemed like a good idea. I purchased a fridge, and it does not fit. The Best Buy delivery guy assured me you "just need to remove this piece," and it will fit. "Trust me, I do this all day." He left me with the fridge. I spent over 45 minutes on chat with four different departments…
Cannot redeem 200$ Verizon Gift Card, "we cannot process your request"
When I signed up for Verizon Fios, one of the main incentives was the $200 Verizon gift card that I was told I would receive as part of the enrollment offer. Every single time I try to redeem the card, the system fails — either the link doesn’t work, it says “error,” or it mysteriously claims the offer is unavailable. I’ve…
Unable to receive Fios Welcome gift card
Only July 19, 2025 I received an email advising my $100 Verizon gift card would arrive in 10 business days. I still have not received the card. Upon calling Verizon Customer Service, I was told I was being transferred to "Blackhawk." The automated line seemed to be for a Verizon prepaid card. After attempting to reach an…
Blackhawk is giving me the run around about my $300 in gift cards.
I am getting the same results as others have been for years. I still have not received my 2 gift cards. I keep getting transferred all over. Blackhawk keeps telling me to wait a few more days as they seem to do everyone else and still nothing. How did you get this resolved?
JBL Speaker / Amazon giftcard
When I purchased my internet plan, there was a promotion going on to get an Amazon giftcard / JBL speaker. I was told I'd have to wait a little bit, but I am wondering if I will ever see the reward because it has been two months....
Verizon didn't send the free welcome bonus
I was promised a welcome bonus of $50 when I switched to Verizon. I have spoken to multiple agents on the phone, who made "notations in my file", and a member of the rewards team who said it would arrive by email. I finally received an email in July 15 that said, "Great news - your reward is on its way. We'll send it to…
Free JBL Speaker Offer
I am reaching out to inquire about the process for claiming my JBL speaker. I have followed the instructions provided on the Verizon website, but unfortunately, I have not had any success so far. I would greatly appreciate any assistance or guidance you can offer regarding this matter. Thank you in advance for your support.
Rebate issues
Not sure if this is the right place to put it or not I signed up for the Internet. I was told I would get a Meta quest, a $200 dollar gift card and a $100 gift card. I’ve had nothing but issues with redeeming these for the quest. It says an order went through but when I click on the order, it says I have to call. I tried…
Redeem Amazon Gift Cards Error: 400 Bad request
I am eligible to redeem the 2 Amazon gift cards that I received as part of signing up for Fios home internet. When I go to redeem them it seems I am supposed to click on the picture of the Amazon gift card which then takes me to a new tab that is titled "400 Bad Request" with the following error message below "Your browser…
Promotions / Promises Where are they?
I signed up in April and have gone through hours and hours (not exaggerating) on the phone and chatting with Verizon. I continue to get promises, but they do not deliver. My account states offers on hold because of insufficient funds, but since day one I pay direct from my checking account. Verizon claims there is no hold.…
Amazon Gift Card Status/Free Speaker
Where are my offers now? Still haven't seen email information. Either for the Amazon item, which was initiated June 19th. Or, the speaker offered then. I'm seeing no timeline
Unable to redeem JBL speaker and Verizon gift card
Hi, I just started a new 500 Mbps FiOS connection, and the offer had a JBL product and a $100 gift card included, which I didn't receive yet. How can I redeem the same?
Missing $200 Sign-on Bonus
I am posting here because it seems I can get no other help or answers. I was promised a $200 sign-on bonus for 2 accounts I opened on the same day. Starting off I could not register them myself, I had to call Verizon and they had to register it for me because every time I clicked the register card button, it said my…
Verizon Agent informed me via text I will receive gigabit internet for same price as 500mb, $200 gift card, and price would be 74.99
Verizon Agent informed me via text I will receive gigabit internet for same price as 500mb, $200 gift card, and price would be 74.99. I am now being charged 84.99 after enrolling with autopay. I am receiving 500mb speeds and only a $150 gift card. I even told the agent I was worried because it looked different online. Can…
Best Buy Promotion Code Already Redeemed
I claimed my Best Buy promotional code and purchased a sound bar at my local Best Buy. It arrived damaged and missing pieces, so I returned the order. I am now trying to purchase the same product, but the Verizon code is no longer working at checkout, despite it appearing again as unclaimed in my Verizon profile. Best Buy…
VERIZON GIFT CARD
I attempted to redeem several welcome bonuses, specifically $200 and $100 Verizon gift cards. However, each redemption is marked as “on hold due to past due balance,” even though I have no outstanding balances. It has been over a month, and I have been actively trying to obtain my gift card. Here are my thoughts: When I…
Samsung TV home offer arrived DOA, returned to Samsung and want a working TV I was offered.
Samsung TV home offer arrived DOA in June, returned to Samsung and waiting for a working TV I was promised. Please reply and I'll give my account information. It was 3 months of FIOS for a Samsung Crystal UHD U7900F 4K Smart TV
Door to door sales person did not delivered deal/offer as promised.
Does anyone know who I can contact on reporting a door to door sales rep? This person came to my door offering all these deals on Verizon Fios internet & TV. He was nice enough. After working with him for a bit, I decide to switch from Xfinity to Verizon. I got Fios internet, YouTube TV ($10 off for the first year), and…