Unlimited
Go unlimited loyalty plan, and dual e-Sims sharing the same data
I continually have to call Verizon a day or two after each billing cycle to let them know to reprovision my dual essence then whenever I from one to another because it gets a better signal, but yet they’re sharing the same data under the same, go unlimited loyalty plan what are the system limitations and this keep…
phone plan
what is the cheapest unlimited data plan you have?
Our service used to be great. Now it's not
Over the last few weeks we have noticed our cell signal is absolutely terrible now when in the past it was great!!! We used to have full signal and now we have 1 bar… forget 5G… I never see that unless I’m in a bigger city. Quite honestly were thinking of going to another provider. We pay way too much to have such AWFUL…
Revoking offers
I had an offer in my account for up to $1100 off iPhone 17 family with unlimited plus on each of my 4 lines. I verbally verified the offer on the phone and while the rep hesitated at first as the offer is usually with unlimited ultimate, he did confirm both were there. When I asked when the offer expires he told me 10/27.…
Needing help with the $200 dollar promotion when adding a new line and new phone on an unlimited plan.
I recently added my brother onto our family plan, moving his phone number from his previous carrier. He added the iPhone 17 pro max with an unlimited ultimate plan to the number. He recently got an email saying that the promotion for a $200 was Invalid and the reasoning was that the line associated was disconnected. I'm…
Adding A Line Forcing Plan Upgrade But Have Trade-In Promo on one Line
I went into a store to add another line to my account which has the legacy Beyond Unlimited plans. They were really pushy to have me update all my lines to the Unlimited plus w/100 Gig Hotspot so I left to review the information. I currently have 3 lines total on the beyond unlimited but my one line has about 1/2 of a…
Verizon promotion misleading
I transferred three lines from a business account to a new wireless personal account. The website for unlimited plans indicates that new lines can take advantage of 50% a different device, like a iPAD. However, then the unwritten strings attached are started by the agent that is telling me that "the system says it's for…
Plan upgrade requirements
I want to trade in one mobile device. I have two lines. On-line info on the Verizon site says I must upgrade both lines in order to trade-in and get new mobile phone. Currently I have Unlimited 55+ Loyalty. Does this means the price quoted for the new plans is twice the amout shown?
Billing Issue
I liked the idea of getting an Iphone 14 so I agreed to a 3 year contract with unlimited talk text internet since they had a promo that the phone would be 5$ a month. After the first month I added my daughter since they had a promo stating she could get an iPhone 14 with a 3 year contract by just paying the sales tax along…
Unlimited Plan - 5G Start - usage charges in Canada?
I have the Unlimited "5G Start" plan and one of the features of the plan is listed as: "Talk, text and use unlimited data when traveling in Mexico and Canada. Also includes Unlimited talk and text to Mexico and Canada when you are in the US." I recently took a day trip to Canada and received a text message indicating that…
Unlimited Welcome plan
When I got my Oct. 2024 bill, it was higher than the previous month without any explanation. I called Verizon and was told that the credit I had been receiving for allowing Auto-Pay had been cut in half without any advance warning. The Verizon Customer Service Rep said I could save money by enrolling in a new…
Can one still go back to a grandfathered plan
About 18 months ago I switched from a Play more to an upgraded plan on 2 of my 3 lines. I was able to switch back within 30 days. Currently, I would like to switch to the unlimited ultimate plan on 2 of my 3 lines and possibly switch back within 30 days again. A phone rep said that I could still do that even though the…
Pricing
Every time I talk to someone about their pricing, they pay less than me. I call verizon. Now I find they’re advertising a price for better than what I have for half my price and then I log in and the price FOR ME is even HIGHER than what I’m paying?! I’ve been with you over a decade and this is how I’m treated? Time to…
No international Data with the unlimited ultimate plan in aruba
I have had the unlimited ultimate plan for 3 months and went through the steps to let them know I was going to aruba, but have had no data since i arrived three days ago. I have spent roughly eight hours (of my vacation) on the phone with verizon troubleshooting each time they told me they would call me back or email me. I…
Trade In Upgrade
* So I upgraded my plan to the Unlimited Ultimate which has the "Ultimate Trade in Perk" I've been a customer for years and have been using the OnePlus 12 for 2 years. I bought it outright and wanted to trade it in for a new phone. For whatever reason they will not accept the OnePlus 12 on trade in. They take the OnePlus…
Verizon changed my plan and changed the value of my trade-in!!!
We ordered 3 new S24 phones during the trade-in special a couple of weeks ago. One of the requirements was to upgrade from the 5G Play More plan to the Ultimate Unlimited plan, which we were fine with. I went to my account, saw that they had changed the plan (or so I thought) and that our new phones had been shipped. The…
Transfer pin
On our unlimited accounts, I have an iPhone that is tied to nothing and I have no balance on the device and no contract. My wife has a new Galaxy phone and watch which has a three year special discount and there are payoffs on those devices should we want to leave or upgrade. I want to transfer my iPhone to another…
Switching plans
So my husbands plan has been on the 5 get more plan for a long time. But there have been issues with his phone since its not from Verizon mind you we had an issue in april where we. Got ported out but his phone was on verison before that. We got back within a day amd yetizon did put him back on the 5 get more. But switched…
Verizon refuse to upgrade phone unless I upgrade service
I have been on Verizon for 25 years now. I want to upgrade my phone. The problem is I have "Unlimited 55+ Loyalty plan", and they will not allow me to upgrade the phone and stay on my current plan. I have to upgrade both phone lines to the "Unlimited Ultimate" plan and that will cost me about $60 to $70 more per month. The…
Transfer service
Why can’t you get my issue fixed? It’s been 4 months of talking to people and going into corporate stores. Your worker places me on a bogus plan when all I asked was to switch who pays the bill?!! Everyone I have talked to or went in and spoke with see the issue and says the plan has been gone for like 10 years and yet…
Aruba -- the Ultimate Unlimited plan DOES NOT work (no data/calls). When will VZW fix this?
There are numerous posts on the VZW Community + on Reddit that document this....Yet Verizon will foolishly treat this as a device issue when it clearly is not. I've even tried contacting the "International Support Team" when on the island and they seem to be completely oblivious to this...Contacting Setar/Digicell doesn't…
No international data in Aruba.
I am in Aruba and have no data at all with my unlimited plan. i have full bars, so I am connected with Setar here but have nothing i got text from Verizon welcoming me to Aruba and the access I should have I was here in Nov snd it worked perfectly. Roaming settings are right. I have turned my phone off and on. Went to…
Billing and $300 gift card promotion
I’m writing to express my disappointment with the misleading promises made by Verizon sales representatives. I recently added four new lines under the Verizon Welcome Unlimited plan. During my call with the agent, I was clearly informed that with four lines and autopay enabled, the monthly cost would be $30 per line. I was…
Can’t claim my 65” TV offer
I bought Unlimited 5plus plan and IPhone 15 pro because they were saying get 65” inch 4k tv on us. But now when I try to claim offer it says offer has expired. If I’m not getting tv then what’s the point of getting unlimited plus plan and New device? Please if anyone from Verizon is reading this help me to claim my offer.
Unlimited Ultimate and Global Choice & International Travel
I have been with Verizon FOREVER, well over 20 years. The customer service is definitely not what it used to be! Assistance has been contracted out to a new company in China or Japan (they won't tell you where they are) and they seem to be untrained on the nuances of Verizon's Plans, for example when it comes to…
Can I Get a Postpaid Plan with a Device as an International Student Without an SSN?
Hi everyone, I'm an incoming international student moving to the U.S. soon, and I'm exploring my options for mobile service. I'm very interested in Verizon's postpaid plans, especially because they allow you to finance a phone and gradually pay it off through your monthly bill. This setup is ideal for me, as I’d prefer not…
Verizon changed my plan
I upgraded two phones on my plan in October 2023, I was told that the following two months I would have one low bill and one high bill. My bills are set to auto pay so I usually just take a peak at the amount and if it's about that amount I don't look any further. As they said I had bills low and high. In December I…
Do we need to change any phone settings when traveling overseas on an Unlimited Ultimate plan?
Greetings... Two new Verizon customers (and seniors to boot!), S25 Ultra phones, living in the USA, signed up for "Unlimited Ultimate" plan since we do travel internationally a bit. Phones are tied to Verizon so using a secondary eSIM is not possible until the phones are paid off / unlocked. We've read carefully through…
Wrong Verizon Promotion Applied
There's a promotion going on right now where I can sign up for Unlimited plus and get a free iphone 15. When I got the iphone 15 and got the bill online it was for a different promotion, and it stated it was for unlimited ultimate with a $540 credit. So now I'm stuck paying for unlimited ultimate for 3 years instead of…
Upgrading to Unlimited Ultimate from Ultimate Plus removes device discount?
I am traveling overseas and was planning to upgrade to Unlimited Ultimate to take advantage of the inbuilt international rates in the latter. However, when trying to do this on the website or the app, I am told I will lose my device discounts if I upgrade my plan. Is this real? Also, has anybody had problems doing this and…