Samsung
Android not recieving group texts from iPhones
I have a Samsung Galaxy s23 and use Google Messages for texts. Starting yesterday, I have not been able to receive any group text from groups that include iPhone users. I can receive texts from iPhones in individual text threads and I can receive individual AND group texts from only Android users. None of these are RCS…
IBM MaaS360 SBM removal A13
I got the new S24FE and unfortunately factory reset my old A13, now I cant get past the IBM MaaS and SBM and load any updates or new apps. Can someone remove the software. The phone was purchased full price and is mine for over 2 years.
Moving my iCloud content to my PC
Can someone please walk me through how to move all content from my iCloud to an USB SSD drive? I have a Samsung Note 9 and I'm looking to ditch for a new phone but would like to download my iCloud onto a usb drive or just on to my computer. Thank you
Rebate
* Was supposed to get rebate 749. Never got it and gkitch in system will not let me redeem my rebate. Verizon keeps putting it off
phone locked
setup pattern to my phone 6******386 cant get into it doesnt like the pattern i need help to fix my phone please tell me what to do ?
Challenges with Upgrade and Customer Service Follow-up
I initiated a chat with customer service today to see if I could move my remaining payments from my Zfold4 to a new upgraded zfold7. I was told that option was not available, I was fine with that. I told them how Tmobile would pay off my remaining balance on my phone and give me a new phone at no cost. But, I didn't want…
Text
I've noticed when looking at the text message usage a lot of them just have a random 5 numbers instead of an actual phone number that it was sent from. Why? Is there a way to see were the text came from?
My Samsung xcover pro have network locked asking me mck code. So please unlock my phone. Thanks
Samsung sm-g715u model number 'mck' code
how to get rid of constant popups on my new samsung phone
I have googled how to get rid of popups on a new samsung phone but due to the adds i cant finish the process,please help, i cant use my phone because of the popups
No data connection
My S22 ultra made me update my phone, and after the software updat I can no longer connect to my network, nothing works, unless im using wifi. I live in redlands California 92374. Not sure in I'm the only one having these issues. This is a problem for me because we are leave for the long weekend, and know my phone doesn't…
USB issue
Received message usb not being accepted analog
Carrier Unlocking
I have a Galaxy X-Cover Pro. I have verified with tech support that it has no financial locks/holds and is not associated with an account in bad standing and is not blacklisted (not reported lost or stolen) and they have stated that it should be sim/carrier unlocked. My problem is that it is still very much locked to…
Android App notifications
The new notification system on credit card use or payment does not show the amount nor store the card was used at. Just shows my verizon card usage. Old notification used to show all details. Is there a way to get the old notification method back b/c this new one is useless.
Apple music
I applies for the apple music perk and it's not letting me use it when I go into the app on my samsung phone for apple music
Charger port issues
If you have charger port issues, slow charging doesn't stay connected. Can the port be repaired or do you need to replace the phone?
S23 not downloading / receiving updates
My Galaxy S23 is effectively bricked - I am running OneUi 5.1 / Android 13. My phone is telling me there is a security update - and when I go to update it - the software update cycles quickly and says I'm up to date. Verizon is telling me this is a Samsung issue. Samsung is telling me "verizon didn't release Android 14…
As of yesterday I cannot see any call log on my account. It has stopped on Feb.21,2024
Is anyone else having this trouble too? My message log barely works too. It`s so behind on message log and call log. Basically both has stopped. The call log has completely stopped on Feb.21.2024. I even called Verizon yesterday Feb.22,2024 and they said that the tech team is working on it.
Charged for the "free" tablet promotion.
I recently went to go open a new line with verizon, and upgrade my phone. The rep had said that I also qualify for a free tablet, I knew that there was a monthly service charge when I checked out. The problem comes when I look at my first bill breakdown and there is also a charge for FOR THE DEVICE ITSELF. Is this normal?…
TMobile Customers are not receiving my messages in group chats
about 4 weeks ago, my group chat with several people reported not seeing my messages. After some investigating I determined the issue to be that people who used TMobile service all of a sudden stopped receiving my messages in the group chat. I can send them individual messages when RCS is on but they dont get my individual…
Option to make calls go straight to voicemail except certain contacts
We need an option to make calls go straight to voicemail except certain contacts. I can already choose the contacts that I don't want to go to voicemail, but there is no option on my Samsung Android to set the number of rings before calls go to voicemail, and no option to just send all calls except certain contacts to…
5G Network not installed on low income phone with Verizon Network
I am trying to help a client that has a Samsung 16. This phone is one that is a government issued phone for low income people. The provider is Verizon, the phone is no longer connected to a network. It was connected for 2 months but out of now where it is no longer connected. She is unable to make or receive calls or…
One ui 7 still not received.
Hello, My S22 phone still dind't got the one UI 7 update. I'm in France, my phone is a XAA, VZW. Is it possible that I receive the update ? US Samsung and members support told me to ask there. Have a good day.
no dial tone when making a call
When i call on my cell, whether it be in my hand or via bluetooth in my car, I do not hear the 'ringing' sound indicating that the other party is receiving a call.
Phone Order Not Received
I have not received the phone order I paid for. Chat agents will not help, I've asked 18 times. Im desperate for help, I cant believe how poor the customer service is.
Usage
I can not view recent call and messages. Not all messages and calls have stopped. It seems like the communication lines are clogged? I do know where to look for usage on my account and bills.
Error Code: 555 When updating Verizon Samsung Galaxy S25 to System Update 8, One UI 8
Is anyone else getting error code: 555 or 503 when attempting to update their Verizon Samsung Galaxy S25 to security patch 09-01-2025 or One UI System Update 8? The error is happening both on and off of Wi-Fi
Moisture detected/not charging right
I have an s24 ultra that I got in November. For the last couple months,it's been driving me crazy with the "moisture detected" alert when I try to plug it in & sometimes even when it's just chilling on the table not even plugged up! My husband has an s24+ and his is doing it off and on as well. I mostly have to just use my…
Isp blocking smart hub
Samsung account not connecting to isp blocking connecting
Text Message not being sent
I have a Samsung s22 Ultra and just switched back to Verizon. On some of my text messages they are not being sent to the recipient. Mostly it is stuff like sending STOP to a company that I no longer want to receive texts from but one was a co-worker and another is a neighbor. It is just saying it is unable to send the…
Samsung Galaxy S24 Ultra Offer
Verizon made an upgrade offer of the Samsung Galaxy S24 Ultra, $1300.00 value and does not have any in stock. Instead of offering the Samsung Galaxy S25 Ultra, which is the same price they want to give an $800.00 credit and have me buy the other phone. They shouldn't make offers they cant / wont honor.