Fios Internet and High Speed
Keep getting the spinning connection while streaming on Samsung Smart TV using Fios.
I keep getting a spinning connection when I am streaming Disney or YouTube on my Samsung Smart TV. I'm using Verizon Fios on the CR1000B router and eero Pro 6E. Are there settings I need to change?
CR1000B and eero Pro6E-- Which should be in Bridge Mode?
Which should be in Bridge Mode? I have the Verizon CR1000b router and the eero Pro 6E.
Remote management (TR069) parameter change & reboot at 8:57am??
My CR1000A reboot unexpectedly at 8:57am EDT today. A check of the log shows a bunch of TR069 remote management configuration change requests, followed by a reboot. Seems odd that this happened during the day when the network is in use rather than over night. I'd like to ensure that these changes are legit -- is there a…
Cat 6 cable Brands
I want to run a longer cat 6 cable from my ONT to my mesh router …. Going to use SouthWire Cat6 23/4 CMR ethernet cable.. Anyone use this brand if so what were the results?
$400 Promotion
I purchased 1 TB wifi with Verizon, partially to receive the $400 Samsung device credit at Best Buy. I ordered a TV and when it arrived the size was not appropriate. Within the 15 day Best Buy return period, I have been trying to exchange the TV but I am not getting the $400 credit back. I have spent hours and hours with…
Slow uploads on external tests — possible peering/routing issue?
Hi, I posted about this issue a month ago, and I’m still seeing the same problem. Verizon’s own speed test shows excellent symmetrical speeds, but third-party tests show much lower upload. * Verizon speed test: ~945 Mbps download / ~904 Mbps upload * Speedtest.net: ~920 Mbps download / ~224 Mbps upload Download speeds are…
E3200 extender(app says “paused”) / Cr1000a
This all started when my 8 yo TV was getting slower & slower & lost the guide & on demand functions one night. At that point I decided I needed a new TV & also went into Verizon app to see if equipment was working right. I’ve had Verizon TV/internet for about 7 years with a set top tv box, a router (in basement) & and…
10 years ago told fios was commingle still not available
Around 10 years ago I was told by Verizon fios was coming and until I canceled my land line earlier this I go ads in the mail every month about fios being available. Website says not available and calling verizon they also say not available. What gives Verizon meanwhile I have to use satellite internet because there are no…
IPv6 not being assigned to router
I have suffered through hours of trying to get assistance with this, but I am being told it is my routers issue. I have a IPv6 capable router, Linksys MR7350. I have gotten confirmation from Verizon chat help that it is turned on in my area. My router isn't getting assigned an IPv6 address, which is causing some IPv6 only…
Verizon refuses to bury the Fios cable
I’ve been getting the run around for over a month and 40 hours of phone calls and chats. Verizon refuse ls to come out and bury their Fios cable. I urge people to stay away from getting this service until they get more competent. They refuse to finish the services that you are paying for and will give you every excuse in…
Connectivity Issue: Tracing route to pool-70-106-196-245.clppva.fios.verizon.net [70.106.196.245]
I have a web site hosted at MochaHost, I have been experiencing connectivity issues that started on Aug. 29, 2025, I cannot access anymore my website, email and database server because of a Verizon's connectivity issue. Below is what my website hosting technical support provided to me in their investigation. I believe it…
Fiber Optic Installation
i am new FIOS customer, switched from Optimum. Verizon sent a Tech and Contractor, Fletcher Kramer to install lines. contractor installed fiber optic line with cable buried only 6-8 inch below grade without conduit. I am a professional engineer and it makes no sense to why this contractor would burry fiber optic cable…
Very Peculiar Connectivity Issue with PS5
I'm experiencing a very peculiar problem with my Fios Extender. I had Fios Installed 3 years ago along with one Extender. The main Router is in the basement and is connected to several ethernet cables that are connected to various ethernet outlets throughout the house. The Extender is connected through an ethernet cable…
Re: Wifi Calling Issue on IPv6
@pnc447 @Nealwald01 @l116991 @MetalMinded13 @l116991 @btar @calvotj Engineering has responded, but unfortunately, they claim to have investigated and haven't been able to identify any issues. It’s a disappointing and frustrating result, especially considering how long this has been going on and the ongoing impact on us as…
I need my internet cable buried - It is across my neighbors yard - he needs to mow his grass????
PLEASE come bury the Fios cable. It has been over a month. It runs across my driveway, and I have to drive over it at least twice a day. My neighbor would like to mow his yard, but the line is along the grass. I have multiple orange flags along my driveway, sidewalk, yard, and neighbor's yard. It looks awful. I accepted…
$400 Samsung Promotion at Best Buy - READ THE FINE PRINT
I am extremely disappointed with this "offer" that was presented to me from Verizon when I was debating about whether to purchase FIOS 1 gig plan. I was told it came with a $400 discount code on Samsung products at Best Buy, which was amazing to me b/c I had just moved into a new house and needed new appliances. I was told…
2GB Fios available in Harrisburg PA area yet?
I have the one gig every time I call in nobody even knows about a two gig when I talk to them on the phone or chat
Low hanging wire ripped my bike and bike rack off my car
Hi, Please help me get in touch with the right person. I was driving down a residential street and a low hanging wire ripped my bike and bike rack off the roof of my car. Thanks, Chris
Verizon credit card
Hello - I have had fios for a few weeks now and I have been trying to sign up for the verizon credit card, but the website says I am not eligible. I tried using verizon support, but they just keep transferring me between different departments who all say they can't help . The last rep gave me the number for the credit…
Tuning the Internet connection coming into the house
My Internet connection keeps getting dropped and is slow. The dropping is the worst part. So, I want to "tune" the cable coming into the house and have done this before with Verizon. On another chat there was this link WHICH DOES NOT WORK. http://my.verizon.com/services/SpeedOptimizer/FiOS/ If anyone knows where the speed…
Best Buy $400 Promotion Code Home Offer
Hello, I placed the order on Best Buy yesterday and the promo code worked, however, the order is being canceled. I attempted to re-order the fridge but the promo code was a one time use and it does not repopulate even if the order is cancelled. A new code needs to be generated so that I can make a purchase, please assist.
For wire left open and unattended on the sidewalk and our yard
A Verizon technician left a Fios wire open on the ground through the sidewalk and our yard. It’s a major hazard and accident waiting to happen. This has been open since a week. I want to ensure we don’t have any liability should something unfortunate happen. Please remediate asap else we will have no option but to call the…
Get Verizon to run fiber to my building
I am a tenant in a multi-unit building (6 apartments). I can see the fiber is hanging from the pole less than 50 feet from my building. When I called Verizon to ask how to initiate the process to get the fiber run to my building the customer service person told me that they couldn't submit a FAST ticket because one had…
Fios Website Incorrectly Identifies My Building as a Business Address and Claims Fios Is Not Available
I am moving to a residential building where I know that my upstairs neighbor has Fios Internet. But when I try to sign up, the website tells me I am entering a business address and then says that Fios is not available in the building. This is obviously untrue since the upstairs neighbor has it, and because I can see the…
High pitched pulsing noise coming off ONT modem PSU
Hi, I'm a new Verzion Home internet user. Got modem installed in my bedroom two days ago and unfortunately its PSU produces a constant pulsing high pitched noise which I can hear at night which is really annoying. I uploaded a video of how this sounds (my phone mic is very sensitive so the real sound is not this load but…
Fios keeps disconnecting
What can I do to get a new ONT box? - I can't get no "real person" or "chat with us" never arrives to an answer. - Calling real-person always hangs up my phone after a minute - Chat with us always loops me, never helpful --- **COntext** FIOS has been working well last 1 year. All of a sudden, ONT keeps on flashing Data, I…
E3200 vs G3100 as a wired extender?
I have a G3100 being used for wireless and a few wire ports in the house. I need more wireless coverage and have a spare G3100 and a E3200 that I can use as a wired option on my 2nd floor. The G3100 can be used in AP more or I can use the E3200. Does it matter which I choose? Would one be better than the other for coverage…
Fast Ticket Request
Hi, I am wondering if I can get Fios internet service in my area. It only have 5G Home Internet and I would like a way to open a FAST ticket to get Fios in my area. Thank You!
How do you remove an entry from the DNS table?
Hello, My CR1000A router currently has assigned the wrong hostname to my computer's local IP, and it's causing connection issues. The manual only provides instructions on how to add entries to the DNS table, not how to remove or modify them. I've also of course looked around the UI and can't find anything. Is there…
Packet Loss at Verizon Peering Points (Arelion, Lumen) Slow Uploads to Off-Network Servers
Over the last few days I’ve had slow upload speeds to non-Verizon servers. Uploads to Verizon’s own speed test servers are fine and match my provisioned rate. Downloads are unaffected. mtr tests from a wired connection directly to my ONT show persistent packet loss beginning at Verizon’s upstream peering points, with the…